August 14th 2008

Job Interviews Seven Tips for Excelling at Internal Interviews

Interviewing for a position with your current company? Here are six tips for excelling at internal interviews.



(1) Emphasize how your specific experience and extensive knowledge of the company will make you the ideal person for the job. But provide details; don’t assume the interviewer knows all about your past accomplishments (even if he/she does, spell them out).



(2) Use your “insider knowledge” to come up with answers to expected questions that will target what your company wants to hear. For example, if your company is always emphasizing the importance of customer service, be sure to talk specifically about how you’ve enhanced customer service in your current job.



(3) Research the position for which you are applying, just as you would if it was at another company. Talk to people who work in that department; find out what they’re currently working on, and their goals–then prepare to talk about how you can help to achieve those goals during the interview.



(4) Be careful not to sound too casual or overly confident, especially if you and your interviewer know each other well. You may have a great advantage over external candidates, but don’t assume that’s all you’ll need. “Sell” yourself just as you would if interviewing for a different company.



(5) Don’t assume you will know the interviewer(s). Companies often bring in people from other agencies to provide an unbiased interview panel. If this is the case, you’ll have to be particularly careful about highlighting your experience and accomplishments without using company-specific jargon that an outsider might not understand.



(6) In case the hiring supervisor is thinking about bringing in an external candidate because he/she feels a need for a fresh perspective and/or new ideas, be sure to work your creativity into your answers. Show that you can be innovative and inventive, and are full of “fresh” ideas yourself!



(7) Internal candidates often overlook this step: ask for a letter of recommendation from your current boss or someone in a higher position. You may be pleasantly surprised about the supportiveness of your supervisor when it comes to helping you advance!

Bonnie Lowe is author of the popular Job Interview Success System and free information-packed ezine, “Career-Life Times.” Find those and other powerful career-building resources and tips at her website: http://www.Best-Interview-Strategies.com

Tags: internal job interview, , , job interview, job interview tips
August 7th 2008

Can I Ask That Question in a Job Interview

In a job interview, is it ever all right to ask the interviewer why the person previously in the position is no longer there?

I recently heard on the radio that a friend of mine resigned
her position as president of one of the largest women’s
organizations in the U.S, citing “irreconcilable differences.”
When I heard the news, my thoughts went immediately to the
day when she told me she accepted the position.

A few years ago, we were at the health club where we both
worked out. She told me she accepted the position and that
she would be moving to Washington D.C. shortly. Since I was
familiar with the organization since the early 1980’s, I knew
that the original president had only stepped aside less than
a year before, and another president was named at that time.
I thought to myself that the new president’s departure
seemed so soon.

After congratulating her, I asked, “Do you know why the
previous president left the organization?”

She replied, “Jane Doe?” (Right…not her real name!)

I said, “Yes.”

She said, “No, I don’t.”

It was then that my intuition clicked into high gear.
Still, because she had already accepted the position,
I backed off from questioning her further. However,
my thoughts were something like this: Did the previous president
leave because the responsibilities of the position, combined
with her personal responsibilities, were too much? Did her
husband’s employer transfer his job to another part of the
country? Or did Jane Doe leave the position because she and
the board of directors could not work something out between them?

I also remember thinking that, if I was offered that position,
I would want to ask each of my interviewers, in person, why the
previous president left. First, I would want to see his or her
facial expression and body language while answering the question.
Second, I would want to “file in my mind” their answers and ponder
their responses for a few days.

My hunch was that the previous president left because of a
serious problem or issue that could not be worked out.

Since the timing of my friend’s departure from the organization
was during an election year, which is critical for this
organization, I knew that she didn’t resign lightly. This organi-
zation has an executive director position, and that person runs
the day-to-day business of the organization. The president is
the chief spokesperson, tapes a daily radio show, and appears
on the organization’s behalf on television shows such as
CNN’s Crossfire.

So, does she regret taking the position at all? The jury is still
out on that one, since I have not had the chance to talk with
her as of this writing.

A reader of The Business Express took a new position several
months ago. She was a candidate for the same position about a
year before, but wasn’t given an offer at the time. When they
made the offer to her almost a year later, she accepted, but
with reservations. After working at the new job for just a few
weeks, she found out why they could not keep people in the
position. Her position is “lended out” to projects within the
company. While her boss was fine, a particular project manager
was not fine. This project manager crossed trust boundaries
time and time again. My friend started to speak up about the
situation to her boss, and I encouraged her to keep doing so.
Finally, they gave her a new project.

Sometimes, the position you interview for is a new “growth”
position and you would not be replacing someone who left.
In these interview situations, you just have to go with your gut.

About 10 years ago, I interviewed for a new “growth” position
in a competing company. During the interview, there was just
something about the manager that I didn’t like. (Let’s call
him John Smith.) I recall that, instead of answering questions
I asked, John answered questions I didn’t ask. There was also
something hidden about him that I couldn’t put my finger
on at the time. Well, the job involved more travel than I
wanted, so during the drive back to my office, I decided that
I didn’t want the job. When I got back to the office, I saw
one of my co-workers who liked to travel, and I mentioned that
he might really like this job at the competing company.

He replied, “I don’t think so. That would mean working for
John Smith, and he’s a @$%#!”

I said, “Oh. You know John Smith?”

He said, “Yeah. I worked with him at another company. I don’t
want to work with him again.”

Score another point for intuition.

Getting back to my original question, is it all right to ask
your interviewer why the person previously in the position
left the company? Yes. It is. Please do it. It’s your life,
for crying out loud! As the interviewer answers your question,
if he or she squirms, gets beads of sweat on the forehead,
or cannot look you in the eyes, take some time to assess if
you really want the position. Go with your gut.

© 2006 Borgeson Consulting, Inc.

Glory Borgeson is a business coach and consultant, and the president of
Borgeson Consulting, Inc. She specializes in working with executives in the
“honeymoon phase” of a new position (typically the first two years)
to coach them to success. Glory is the newly appointed executive’s
Secret Weapon!. Top athletes have a coach; why not you?

Click here for Borgeson Consulting, Inc.

This article was originally published in The Business Express, Borgeson’s
free monthly ezine. You may subscribe by clicking here:
Ezine.

Tags: career, , , , , , , , , employee, employer, gut, interview, interviewer, intuition, job, skills
July 31st 2008

Second Interview What Happens After The First Interview

Getting a second interview is typically your goal when you attend a first interview.

Unless the job you’re applying for has a one-interview process to be followed by a job offer to the successful candidate, you will most likely be trying to get invited back for a second interview.

For more senior positions you might even come back for a third and subsequent interviews. Sometimes companies have processes in place that result in multiple interviews for potential employees.

What actually happens in the second interview of course largely depends on what happened in the first interview.

Often, the first interview is a Human Resources (HR) interview. This is when you get interviewed by a member of HR to determine whether or not you are someone who would fit with their company.

The HR interview might focus on what some job searchers often sarcastically refer to as “touchy-feely” questions but don’t treat this interview as a joke.

You might be surprised at the power that HR wield in some companies. I’ve seen some HR staff turn down job candidates even when the hiring manager liked them.

Also, don’t expect to be able to go into the HR interview and “wing it.” In other words, make sure you prepare for this interview as you would any other interview.

If your first interview was with the hiring manager, the second interview might be a more in depth discussion with the same hiring manager and/or you might meet up with one of their peers (ie. another manager) or perhaps you’ll meet up with people you’d be working with should you get the job.

In this case, the questions you face tend to be more in depth than before. At this point, the company has shown interest in you so they will want to gain more information about you and your suitability for the job.

You also need to gain more knowledge about the company and the people you’d be working with.

Some companies might hold a panel second interview where you get interviewed by several people at once. I’ve experienced this several times myself.

When you’re leaving the first interview try to get a sense as to what the next step in the process is.

If you find out that you have been invited to a second interview try to find out who you’ll be meeting with and what each person does. This will help you get a better sense of what the second interview will entail and what you will need to prepare for.

Carl Mueller is an Internet entrepreneur and professional recruiter who has written an ebook for career-minded individuals: http://www.RecruiterSecretsRevealed.com

Recruiter Secrets Revealed sheds light on job search and career management “secrets” that you can use to supercharge your career and distinguish yourself from other job searchers.

Tags: hiring manager, , , , , , , hr interview, interview, job interview, job search, next interview, second interview
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